Shipping Costs & Condition

  • tola-tools ships goods generally by DHL, Deutsche Post, UPS and GLS.
  • We deliver Europe wide. Delivery is done, if not mentioned otherwise in article desciption, usually within 1-4 workdays (domestic) after payment has been received.
    International shipments will take longer depending on the destination and the performance of the local delivery service.
  • Payment of the invoice amount must come from an account in the country that is also the delivery country. We do not serve countries with differing payments (account/delivery country).
  • Delivery times are given by the forwarder and will not be guaranteed by tola-tools.
  • We deliver orders within Germany at the rates shown below according to the weight class of the total order:
     
national   (D):  
0.00 kg  -      0,00 €
0.1  to      2 kg  -      7,90 €
2.1  to      5 kg  -      9,90 €
5.1  to      8 kg  -    14,90 €
8.1  to    12 kg  -    19,90 €
12.1  to    18 kg  -    29,90 €
18.1  to    28 kg  -    39,90 €
28.1  to    40 kg  -    59,90 €
40.1  to    60 kg  -    79,90 €
60.1  to    85 kg  -    99,90 €
85.1  to  100 kg  -  129,90 €
100.1  to  120 kg  -  159,90 €
 


We deliver to other countries, such as...
 

EU member states:

  • Belgium, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal (except Azores & Madeira), Slovenia, Sweden, Spain (except Canary Islands, Ceuta & Melilla), Czech Republic, Vatican, Cyprus.

  • Prices for deliveries in EU countries are different and for consumers (private individuals, OSS regulation) according to european laws since 01.07.2021 delivery country-specific. The exact shipping costs are shown in each order process before the final purchase. They are calculated, based on volume or shipping weight, as well as the tax rate, applicable in the country of delivery.

  • Intra-Community deliveries to commercial customers require a valid international tax ID.
    The invoice amount is then shown net, i.e. the prices stated in the invoice do not include German VAT.
     


    Countries in Europe that are not part of the EU:

  • Andorra, Great Britain, Iceland, Liechtenstein, Norway, Switzerland

  • Deliveries to European countries outside the EU are generally net (i.e. the prices shown on the invoice do not include German VAT).
    For deliveries to a German delivery address, the currently applicable German VAT will be charged.
    We do not refund this, even if the goods are subsequently exported to one of the countries mentioned.
     

     

    Other countries, worldwide:

  • Canada, Indonesia, Japan, Hong Kong, New Zeeland

  • Deliveries to countries outside the EU are generally net (i.e. the prices shown on the invoice do not include German VAT).
    For deliveries to a German delivery address, the currently applicable German VAT will be charged.
    We do not refund this, even if the goods are subsequently exported to one of the countries mentioned.

  • General worldwide shipping, transport of bulky goods, is not offered. On request however, we will be happy to check, whether delivery is possible.
     

 
  • Due to the shop system limitations orders with max. weight up to 200 Kg are possible. If weight exceeds this value, articles have to be ordered in several steps.
 
 

Payment Fees

  • For payments from other EU countries, tola-tools offers European standard transfer - (SEPA transfer with IBAN and BIC). This is usually free of charge.
  • If there are still fees for the selected forms of transfer, these are to be borne by the buyer.
  • Payment of the invoice amount must come from an account in the country that is also the delivery country. We do not serve differing countries payment account/delivery country.
  • For payments from other countries that are not made by European Standard Transfer (SEPA transfer with IBAN and BIC), a fee of 6% will be charged.


 

Stand: 01.02.2025
 

Back